Returns and Refunds
Return and Refund Policy
Thank you for shopping at Nails of the Day. We strive to provide you with the best shopping experience. If you are not entirely satisfied with your purchase, we're here to help.
Return Conditions
You have 14 days from the date you received your item to return it. To be eligible for a return, your item must be unused and in the same condition that you received it. The item must also be in the original packaging.
Return Process
To initiate a return, please contact us via email or phone:
- Email: clients.nails.es@gmail.com
- Phone: +34 695 13 54 59
Once we receive your return request, we will provide you with details on where to send your item.
Return Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Refunds
Once we receive and inspect your returned item, we will notify you via email that we have received your returned item. We will also inform you of the approval or rejection of your refund. If your return is approved, we will process the refund to your credit card or original method of payment within a certain number of days.
Exceptions
Some items are non-returnable. These include:
- Gift cards
- Sale items
- Personalized or custom orders
If you have any questions about our return and refund policy, please contact us using the contact information provided above.